We do not accept returns or exchanges unless the item you purchased is defective. If you receive damaged or defective items, please contact us at Jenny@AWHemp.com within seven (7) days of the initial purchase date.
All damaged and/or defective items must be returned within thirty (30) days of the initial invoice date.
Upon receipt of returned damaged and/or defective items, we will examine the items and determine whether you are entitled to a replacement or credit.
If 30 or more days have passed following the initial purchase date, we cannot offer returns or exchanges.
A 15% restocking fee may be assessed on all returns authorized within 30 days or less from the original invoice date if the return is not a manufacturer’s defect.